For mobile customers, we accept cash, credit or debit. For Happy Scrappy Pet Parlors, we only accept credit or debit.

Our van can accommodate any dog, and we can groom dogs of all sizes. For Happy Scrappy Pet Parlor customers, weight limit is 70 pounds.

We do not groom cats.

The groomer may wait if the schedule allows but is not required to wait. Please be available at the scheduled time.

We attempt to keep all booked appointments, but if the weather is too extreme, we will reschedule or cancel.

For mobile grooming customers, we cannot guarantee the same groomer every visit. Happy Scrappy Pet Parlor customers, we can guarantee the same groomer if they are still employed.

If you don't answer the confirmation call or text a day before the grooming appointment, you will be removed from the schedule.

San Antonio, Castle Hills, Alamo Heights, Converse, Castroville, Selma, Helotes, Cibolo, Schertz, Live Oak, Boerne, and Universal City.

We will conduct a thorough review and consider compensation if we are notified of the injuries, along with pictures, within 24 hours of the service.

If your dog is left 3 hours past the time we sent out the complete/finish text, there will be a $25 late pick-up charge.